Shipping Policy

At Maison Lyra, we handle every order with care to ensure a smooth and reliable delivery experience.

1. Worldwide Shipping
   We ship globally, allowing customers from most regions to enjoy Maison Lyra products.
2. Reliable Delivery Partners
   We work with trusted carriers such as DHL, USPS, FedEx, and regional partners to provide secure and timely shipping.
3. Shipping Fees
   Shipping costs are calculated based on:
   – Total package weight & size
   – Delivery destination
   All charges are displayed clearly at checkout.
4. Estimated Delivery Time
   • USA: 10–20 business days
   • Europe: 12–22 business days
   • Other regions: varies by customs & local carriers
     Processing time: 1–3 business days before dispatch.
5. Order Tracking
   Once your order ships, you’ll receive a tracking number via email. Tracking updates may take 24–48 hours.
6. Customs & Import Duties
   Any customs fees, duties, or taxes imposed by your country are the responsibility of the buyer.
7. Delivery Delays
   Delays caused by customs, weather conditions, or courier issues may occur. We will update you promptly if needed.
8. Incorrect Address
   Please verify your shipping address before placing your order. Maison Lyra cannot replace or refund orders delayed or lost due to incorrect addresses.
9. Split Shipments
   Orders containing multiple items may ship separately for faster delivery. Each package will include individual tracking.
10. PO Box Delivery
    Delivery to PO Boxes depends on carrier availability in your region.